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Webinar: Managing and Terminating the Patient Relationship

Free CME Webinar: Establishing a Positive Patient Relationship and Knowing When and How to Let Go

When circumstances arise that can lead to the deterioration of the physician-patient relationship, a physician must consider what steps to take to protect the patient and avoid professional liability. In this one-hour webinar, Establishing a Positive Patient Relationship…and Knowing When and How to Let Go, the risk management experts with the Cooperative of American Physicians (CAP) will discuss when and how the physician-patient relationship is established, identify best practices for maintaining a good relationship in today’s healthcare environment, and offer guidance for proper termination when it is needed. 

Register Now

Establishing a Positive Patient Relationship…and Knowing When and How to Let Go

Date: Thursday, December 9

Time: 12:00 p.m. – 1:00 p.m. PST

CME: 1.0 AMA PRA Category 1 Credit(s)™

At the completion of this activity, the attendee will be able to:

  • Identify when a physician-patient relationship is established to determine duty and obligations to your patients.
  • Demonstrate how to appropriately terminate the physician-patient relationship and mitigate risk.
  • Apply risk management best practices to reduce medical professional liability claims related to allegations of abandonment.
  • Integrate contemporary issues (telemedicine, vaccination status, and social media) with their impact on the modern physician-patient relationship.
  • Identify cultural, linguistic, and health literacy limitations that may negatively impact communication with patients (understanding) and erode the physician-patient relationship.

The discussion will be followed by audience Q&A. All registrants will receive the recording and slides once they are available. Register now to access these materials automatically after the live webinar.

CAP is pleased to present this program in association with our county medical society partners statewide.

As a leading provider of superior medical malpractice coverage in California for more than 40 years, CAP remains committed to providing physicians with secure and affordable protection and relevant practice and risk management resources, such as these webinars, to help you run a safe and successful practice.


To learn more about becoming a CAP member, please call 800-356-5672 or email MD@CAPphysicians.comRequest an Instant Quote today to see how much you can save on medical malpractice coverage through CAP. 

This activity has been planned and implemented in accordance with the accreditation requirements and policies of Accreditation Council of Continuing Medical Education/California Medical Association (ACCME/CMA) through the Cooperative of American Physicians, Inc.

CAP designates this webinar for a maximum of one AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

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